Reservations & Booking Policies
If you’d like to book a table for some of the best food in town, then you’re definitely looking in the right place!
Reservations
We strongly advise reservations are made in advance where possible. As we are only a small venue open 3 days a week, you will often find we can be booked up weeks in advance, especially for those prime-time evening tables. This definitely isn’t to say you should be put off from giving us a call if you’re looking for a last-minute tapas fix, there’s always a chance of a cancellation or even a seat in our beautiful bar area for some tapas at the bar, you can’t beat the traditional way!
You can call us on 01942 824858 at anytime to make an enquiry. Outside of our opening hours, calls are directed to Carlos & we always do our best to answer or get back to you, but please be patient if you can’t get through straight away.
You can also message us via our Facebook or Instagram social media pages or email us at casacarloswigan@outlook.com . Please provide us with the date you’re looking to book a table, an approximate time & how many people you’d like to book for & we will get back to you as soon as possible.
Dining with us
As we’re only a small & extremely busy restaurant, all bookings made with us allow for a 2-hour time allocation on the table. In order to accommodate for the many, many customers & friends we have gained over our 21 years in Wigan, it is essential for us to have multiple sittings in an evening meaning we do have to re-book our tables. But… a lot can happen in 2 hours, including having the best meal of your life & that’s what we aim to bring to the table, literally. We have found that 2 hours is plenty enough time to enjoy your meal, drinks, desserts, maybe even a coffee & a brandy to really end your meal in a traditional Spanish way.
Deposits
For tables of 4 people & over we will often ask for a £10 per head deposit to secure your booking. We can either process this over the phone or it can be brought in cash to the restaurant during our opening hours. This deposit is to secure the number of tables we need to use for your reservation & as we only have 10 of them in our restaurant, you can understand that every table is precious. We are completely understanding to the fact that things do come up last minute & plans may have to change but we always ask that you let us know at the earliest convenience so we can give our many other customers the opportunity of that table. If we haven’t been made aware, at the very latest 3 hours prior to the reservation time, that numbers for your booking have changed, any persons who don’t arrive at the time of booking will be charged the £10 deposit.
We look forward to inviting you into our slice of Spain, right here in Wigan.
Gracias,
The Casa Carlos family
Opening Times
Friday 12pm-10pm
Saturday 12pm-10pm
Sunday 2pm-9pm